Agent Banking is defined as the banking services provided (outside of regular bank branches) by engaging agents under a valid agreement. An Agent is the owner of an outlet who conducts banking transaction on behalf of a Bank. It was first introduced by Bangladesh Bank (BB) in 2013. The aim is to provide financial services to the vastly unbanked segments of the population, especially those from the geographically dispersed locations.
Submit Your DetailsAgent Banking is defined as the banking services provided (outside of regular bank branches) by engaging agents under a valid agreement. An Agent is the owner of an outlet who conducts banking transaction on behalf of a Bank. It was first introduced by Bangladesh Bank (BB) in 2013. The aim is to provide financial services to the vastly unbanked segments of the population, especially those from the geographically dispersed locations.
AB Agent Banking started its operation from 17th January 2018. Since its inception, the goal has been to work for financial inclusion for the unbanked population as well as creating opportunities for entrepreneurship. The customers of Agent Banking Outlets are able to avail all basic banking services at all the agent outlets as well as at all the AB Bank Branches across the country. AB Bank is committed to establish this as the Economic Hub of the community so that the true spirit of Digital Bangladesh can be well supported by bringing the unbanked population of the nation under a banking platform through this innovative financial inclusion.
| SL No. | Terminated Agent Name | Division | District | Location | Effective Date |
|---|---|---|---|---|---|
| 1 | SROT ENTERPRISE-Rajnagar, Moulvi Bazar | Sylhet | Moulovibazar | Jewel Plaza, Court Road, Rajnagar Bazar, Moulvibazar | 15/08/2024 |
| 2 | R.V CYBER WORLD, Lilarmela,Balarampur,Atwari,Panchagarh | Rangpur | Panchagarh | Lilarmela,Balarampur,Atwari,Panchagarh | 19/05/2025 |
| 3 | M/S Murad Enterprise | Dhaka | Shariatpur | Rajganj Bazar, Rajganj, Sadar, Shariatpur | 13/03/2022 |
| 4 | Talukder Enterprise | Chittagong | Chandpur | Kaliapara Bazar, Shahrasti, Chandpur | 26/12/2021 |
| 5 | A. K Traders (Jalalabad, Chattogram) | CHATTOGRAM | CHATTOGRAM | Chandra Nagar Bazar, Bayezid, Jalalabad, Chattogram | 20/10/2022 |
| 6 | Bogura Trade Valley | Rajshahi | Bogura | Namajghor(Shantahar),Bogura Sadar | 26/07/2022 |
| 7 | Jeka Bazar Ltd, Kalukhali, Rajbari | DHAKA | RAJBARI | Ratandiya Bazar, Kalukhali, Rajbari | 26/07/2022 |
| 8 | Jeka Bazar Ltd,Panna Chattar, Rajbari. | DHAKA | RAJBARI | Nannu Tower, Panna Chattar, Rajbari. | 26/07/2022 |
| 9 | Bogura Trade Valley- Shahjahanpur | RAJSHAHI | BOGURA | Majhira,Shahjahanpur, Bogura,Rajshahi | 26/07/2022 |
| 10 | Bogura Trade Valley- Mahasthangarh Bazar | RAJSHAHI | BOGURA | Mahasthangarh Bazar, Shibganj, Bogura,Rajshahi | 26/07/2022 |
| 11 | Riddho Enterprize, Shailkupa, Jhenaidah | Khulna | Jhenaidah | Shekhra Bazar, Shailkupa, Jhenaidah | 9/11/2023 |
| 12 | ICC COMMUNICATION, Vatoibazar, Shoilkupa, Jhenaidah | Khulna | Jhenaidah | Vatoi Bazar, Shoilkupa, Jhinaidah | 9/11/2023 |
Agent Banking means providing limited scale banking and financial services to the underserved population through engaged agents under a valid agency agreement. It is regulated under Prudential Guidelines for Agent Banking Operation in Bangladesh issued by Bangladesh Bank.
In terms of day-to-day banking service there is no difference. But in nature Branch is owned by the Bank but Agent Banking Outlet owned by the third party. (Agent banking is a system of providing limited scale banking services to the underserved population through engaged agents under a valid agency agreement)
Anyone (individual/company) who has legal business entity having trade license.
Agent banking encourages entrepreneurs to become agents since it not only creates income opportunity but also creates a unique identity in the community for the person who is becoming an agent. An agent can play a significant role in his/her community in terms of social impact, financial impact as well as boosting the financial inclusion of the demography. Moreover, AB Bank being the first private commercial bank of Bangladesh gives a brand identity to the agent.
Yes, an agent can certainly make profit. However, the success depends on the effective plan and implementation of the agent. Agent banking or any banking success largely depends on the relationship with the locality. Trust, reliability and a positive mindset of an agent are vital to make impactful relationship within the community ultimately driving towards success.
Bank will issue a permission Letter on the name of agent/agent’s business before operation go live.
Yes, At least one-year business experience is required.
Any business having trade license.
Yes, interested agent would be educated having a minimum qualification S.S.C or equivalent.
Yes, interested agent age limit would be 18-65 years.
Agent need to propose one/multiple prospective locations to establish Agent Banking Outlet(s).
Yes agent can, but interested agent need to have any business entity in the proposed/nearby locations.
Yes, interested agent would be local resident of the proposed/nearest area (preferred).
The interested agent must be financially sound and solvent.
Yes, interested agent would propose own/rented premise and it should be ground/1st floor.
Proposed agent should not be loan defaulter/Bankrupt with any bank/financial institution and not penalized by any civil or criminal court.
No, one person/company cannot be multiple Bank’s agent at a time.
Agent will be solely responsible to pay premise monthly rent and necessary advance.
No, there is no mortgage/security required.
Yes, Agent need to invest BDT 100,000 – BDT 300,000 (depends on premise size) to establish Agent Banking Outlets. The cost will cover necessary Branding, Furniture and IT Equipment (laptop/printer/scanner/biometric). These costs will be borne by the agent. However, AB Bank will provide certain incentive in terms of branding only.
Yes, Agent need to ensure Cash and Agent Transactional A/C Balance BDT 02-10 Lakh to ensure daily transactions.
Yes, there are some other monthly expenses like stationeries, entertainment, conveyance etc. The expenses will be borne by the Agent but bank will provide all the necessary Account Opening Forms.
No difference, all accounts are bank account.
No there is no restriction. Agent banking customers can do any transaction in any AB Bank Branches.
Agent banking customer can do withdrawal/transfer transaction using Biometric/thumb print.
The regular banking hour is 10AM-3.30PM. However, this may change time to time as per Bangladesh bank instruction.
No, there is no extra charge rather AB Agent Banking customers enjoy reduced charges in few occasions, ie: SMS alert charge, Online fees etc.
Yes, while any customer open an Account, he/she can easily get Internet Banking.
Customer can check his/her A/C balance through Pull SMS/Internet Banking/Agent Banking Outlet.
Yes, Agent banking customer can apply Debit Card, Credit Card and Cheque Book through Call Center/Agent Banking Outlet.
Yes, Agent banking customer can apply for loan in AB Agent outlets. They can also apply for loan in any branches/subbranches of the bank since they are all recognized as AB Bank customers.
Agent Banking
AB Bank Limited
Corporate Office
Shanta Skymark,
18 Gulshan Avenue
Gulshan, Dhaka, Bangladesh
Phone: 09678555362, 09678555363
Mobile: 01819163940, 01823366414
Email: rbdagent@abbl.com
Address: “The Skymark”, 18 Gulshan Avenue, Gulshan 1, Dhaka 1212, Bangladesh
Phone: +88-09678555000, Fax: +880-2-58814288, Email: info@abbl.com, SWIFT: ABBLBDDH
