• A/C Opening
• Cash Deposit / Withdrawal
• Fund Transfer (Internal & R.T.G.S)
• Inward Foreign Remittance
• Utility Bill Collection
• Debit Card & Chequebook Request & Delivery
• Payroll Management
• SMS Banking & Internet Banking
• Receiving Clearing Cheque
• Loan Processing & Loan Recovery
• Processing of Credit Card Facility
• Generation of Mini Bank Statement
• Automated Challan System(Passport, Vat & Tax)
• Any other activity as Bangladesh Bank may prescribe from time to time.

Product List

• Deposit
  • Generic Savings A/C
  • Max Saver A/C
  • Smart Saver A/C
  • Student A/C
  • Shampurna A/C
  • AB Height A/C
  • Current A/C
  • Progati A/C
  • Family Savings Scheme A/C
  • Millionaire Scheme A/C
  • Monthly Savings Deposit Scheme A/C
  • Monthly Income Deposit Scheme A/C
  • Deposit Double Scheme A/C
  • FDR A/C
  • Profit First A/C
  • AB Nischinto A/C
• Loan
  • Secured Overdraft
  • Agri , SME

• Sole Proprietor With Valid Trade License
• Partnership Concern Registered Through R.J.S.C
• Companies Registered Under The Companies Act, 1994
• MFIs Regulated By Microcredit Regulatory Authority Of Bangladesh
• NGOs Registered With Social Welfare Directorate
• Societies Registered Under The Societies Registration Act, 1860
• Co-operative Societies Formed And Controlled/Supervised Under The Co-operative Society Act, 2001
• Government Offices Having Branches / Unit Offices
• Courier And Mailing Service Companies Registered Under Ministry Of Posts & Telecommunications
• Agents Of Mobile Network Operators That Fulfils The Eligibility Criteria
• Local Government Institutions
• Union Digital Centre (UDC)
• Agents Of Insurance Companies That Fulfil The Eligibility Criteria
• Any Business Entities Having Trade License From Eligible Authorities
• Any Other Entity Which Bangladesh Bank May Prescribe Or Authorize

• Duly Filled-up Application Form
• Two Passport Size Photos
• Valid Photo ID Card of Applicant (NID / Passport)
• Bank Solvency Certificate
• Bank Statement
• Tin Certificate
• CIB Report
• Proposed Agent Outlet Photographs

• Customer Will Enjoy Cash Deposit, Cash Withdrawal & Fund Transfer (Intra Bank & BEFTN) Totally Free of Charge in the Outlet at Which They Open Account.
• Customer Will Enjoy Cash Deposit Totally Free of Charge in All Other Outlets of AB Bank Ltd.
• Customer will enjoy cash deposit, cash withdrawal & Fund Transfer & Bill Payment) totally free of charge in all branches of AB Bank Ltd. (No Online Charge for Agent Banking Customer of ABBL)

What is Agent Banking?

Agent Banking means providing limited scale banking and financial services to the underserved population through engaged agents under a valid agency agreement. It is regulated under Prudential Guidelines for Agent Banking Operation in Bangladesh issued by Bangladesh Bank.

What is difference of Branch Banking and Agent Banking?

In terms of day-to-day banking service there is no difference. But in nature Branch is owned by the Bank but Agent Banking Outlet owned by the third party. (Agent banking is a system of providing limited scale banking services to the underserved population through engaged agents under a valid agency agreement)

Who can be an AB Bank Agent?

Anyone (individual/company) who has legal business entity having trade license.

Why should I become an AB Bank Agent?

Agent banking encourages entrepreneurs to become agents since it not only creates income opportunity but also creates a unique identity in the community for the person who is becoming an agent. An agent can play a significant role in his/her community in terms of social impact, financial impact as well as boosting the financial inclusion of the demography. Moreover, AB Bank being the first private commercial bank of Bangladesh gives a brand identity to the agent.

Can Agent make profit?

Yes, an agent can certainly make profit. However, the success depends on the effective plan and implementation of the agent. Agent banking or any banking success largely depends on the relationship with the locality. Trust, reliability and a positive mindset of an agent are vital to make impactful relationship within the community ultimately driving towards success.

What is the identity of an Agent?

Bank will issue a permission Letter on the name of agent/agent’s business before operation go live.

Any previous Business experience required to become an Agent?

Yes, At least one-year business experience is required.

What kind of Business experience required?

Any business having trade license.

Is there any education qualification requirement?

Yes, interested agent would be educated having a minimum qualification S.S.C or equivalent.

Is there any age limit?

Yes, interested agent age limit would be 18-65 years.

What is the first step of interested Agent?

Agent need to propose one/multiple prospective locations to establish Agent Banking Outlet(s).

Single agent can apply for multiple Agent Banking Outlets?

Yes agent can, but interested agent need to have any business entity in the proposed/nearby locations.

Is it required to be local residence?

Yes, interested agent would be local resident of the proposed/nearest area (preferred).

Is it necessary to be financially sound and solvent to become an Agent?

The interested agent must be financially sound and solvent.

Should agent propose premise to setup Agent Banking Outlet?

Yes, interested agent would propose own/rented premise and it should be ground/1st floor.

Is there any dependency on record with any bank/financial institution to become an agent?

Proposed agent should not be loan defaulter/Bankrupt with any bank/financial institution and not penalized by any civil or criminal court.

Can anyone be Agent who is already an Agent of other Banks?

No, one person/company cannot be multiple Bank’s agent at a time.

Who will bear Agent Banking Outlet premise rent and advance (if required)?

Agent will be solely responsible to pay premise monthly rent and necessary advance.

Is there any mortgage/security deposit to become AB Agents?

No, there is no mortgage/security required.

Is there any establishment cost to become an Agent?

Yes, Agent need to invest BDT 100,000 – BDT 300,000 (depends on premise size) to establish Agent Banking Outlets. The cost will cover necessary Branding, Furniture and IT Equipment (laptop/printer/scanner/biometric). These costs will be borne by the agent. However, AB Bank will provide certain incentive in terms of branding only.

Is there any other investment after establishment cost?

Yes, Agent need to ensure Cash and Agent Transactional A/C Balance BDT 02-10 Lakh to ensure daily transactions.

Is there any other monthly recurring expenses to run Agent Banking business? and who will bear the expenses?

Yes, there are some other monthly expenses like stationeries, entertainment, conveyance etc. The expenses will be borne by the Agent but bank will provide all the necessary Account Opening Forms.

What is difference between Bank Branch customer and Agent Banking Outlet customer?

No difference, all accounts are bank account.

Is there any restriction of Agent Banking customer in the Bank Branch?

No there is no restriction. Agent banking customers can do any transaction in any AB Bank Branches.

How Agent Banking customer can do withdrawal/transfer transaction from Agent Banking Outlet?

Agent banking customer can do withdrawal/transfer transaction using Biometric/thumb print.

Is there any banking hour for Agent Banking Outlet?

The regular banking hour is 10AM-3.30PM. However, this may change time to time as per Bangladesh bank instruction.

Is there any extra charge required to maintain account in Agent Banking Outlet?

No, there is no extra charge rather AB Agent Banking customers enjoy reduced charges in few occasions, ie: SMS alert charge, Online fees etc.

Agent Banking customer can get access in the Internet Banking?

Yes, while any customer open an Account, he/she can easily get Internet Banking.

How Agent Banking customer can check account balance?

Customer can check his/her A/C balance through Pull SMS/Internet Banking/Agent Banking Outlet.

Agent Banking customer can apply for Debit Card, Credit Card and Cheque Book?

Yes, Agent banking customer can apply Debit Card, Credit Card and Cheque Book through Call Center/Agent Banking Outlet.

Agent Banking customer can apply for loan?

Yes, Agent banking customer can apply for loan in AB Agent outlets. They can also apply for loan in any branches/subbranches of the bank since they are all recognized as AB Bank customers.

• Agent Banking

  AB Bank Limited

  Corporate Office

  Shanta Skymark,

  18 Gulshan Avenue

  Gulshan, Dhaka, Bangladesh

  Phone: 09678555362, 09678555363

  Mobile: 01819163940, 01823366414

  Email: rbdagent@abbl.com