Does a customer need to register for services separately - i.e. Fund Transfer, Utility Bills Pay etc.?

At present, by a single registration to SMS Banking customer may perform Mobile Phone recharge / bill payment and Dhaka WASA utility bill payment. Soon, fund transfer to other AB Bank account, DESCO / DPDC utility bill payment shall be available.

How to top up / recharge a mobile balance?

Pre-paid Account Recharge (Own mobile number - which has been registered with AB SMS Banking)

Customer can recharge the pre-paid account simply :

By typing " TOP PIN Amount " e.g. | TOP 1234 50 | and sending the SMS to 16207

Here,

• TOP is the service code for prepaid top-up
• 1234 is the PIN (Personal Identification Number)
• 50 (for example) is the amount to be recharged
• 16207 is the designated short code for AB Bank

Pre-paid Account Recharge (Other Mobile Number)

Customer can also recharge other mobile numbers :

By typing " TOP PIN Amount Mobile Number " | TOP 1234 50 01199999999 | and sending the SMS to 16207

Here,

• TOP is the service code for prepaid top-up
• 1234 is the PIN (Personal Identification Number)
• 50 (for example) is the amount to be recharged
• MobileNumber is the other mobile number
• 16207 is the designated short code for AB Bank

Post-paid bill Payment (Own mobile number - which has been registered with AB SMS Banking)

Customer can pay post-paid bill :

By typing " BILL PIN Amount " e.g.| BILL 1234 500 | and sending the SMS to 16207

Here,

• BILL is the service code for post-paid bill pay
• 1234 is the PIN (Personal Identification Number)
• 500 (for example) is the amount to be paid
• 16207 is the designated short code for AB Bank

Post-paid bill Payment (Other Mobile Number)

Customer can also pay other post-paid mobile phone bills :

By typing " BILL PIN Amount Mobile Number " and sending the SMS to 16207

Here,

• BILL is the service code for postpaid bills pay
• 1234 is the PIN (Personal Identification Number)
• 500 (for example) is the amount to be paid
• Mobile Number is the other mobile number
• 16207 is the designated short code for AB Bank

Can a Customer recharge any Mobile Operators' Number?

Yes, a customer can recharge any mobile operators' number except Tele Talk’s post-paid mobile numbers. Below Table depicts availability of mobile operators:

What is the Minimum & Maximum Limit for Top up Transaction?

A user can recharge / top up a mobile phone number as low as for Tk. 10 only.

A user can recharge /top up a mobile phone number for a maximum amount of Tk. 1,000 only for pre-paid connections and Tk. 5,000 only for post-paid connections.

Will the Mobile Phone Operator charge any fees for this Service?

Yes, Mobile phone operators shall charge standard SMS rate for sending any SMS

Shall Customer get any notification or confirmation message on bill payment or balance recharge?

Customer shall receive a SMS notification confirming the payment and balance deduction from customer’s account.

Which utility bills can be paid via AB SMS Banking?

At present, Dhaka WASA bills can be paid through AB SMS Banking.